MBC Silver Support package


What is "MBC Silver Support package"?

The "PSG-F-5: MBC Silver support package" is a support agreement package that fits experienced users and .

The MBC Silver support package is optional for MBC rental systems and MBC License systems after the first year.

The MBC Silver support package has two parts.

  1. MBC User support

  2. MBC Product support


MBC Silver support user categories

MBC Silver support is intended for customers:

  1. Who are more experienced users of MBC.

  2. Who are not in the need of quick support on MBC issues.


MBC User support

Silver support includes:

  • MBC WEB Desk User Support.

Read more about MBC User Support


MBC Product support

Silver support includes:

  • MBC Software Releases.

  • MBC Product Documentation.

  • MBC WEB Desk Product Support.

  • MBC Hardware Support.

Read more about MBC Product Support

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