Speak Performance

What is "Speak Performance" about?

The PSG-A-2: Speak Performance service is a training class in performance terminology and concepts.

The training is essential to get all participants in performance related activities to have a common view of performance, i.e. speak the same performance language!

The course material is based on established standards for performance testing approved by ETSI (European Telecommunications Standards Institute located in Sophia Antipolis, France) and ITU (International Telecommunication Union a UN Agency located in Geneva, Switzerland).


The objectives of Speak Performance training are to establish:

  1. A common terminology for all aspects of performance.

  2. A common understanding of concepts in system performance, performance requirements, performance testing, performance measurements, and performance evaluation.

When a common terminology and understanding of performance concepts is established all participants will talk and understand the same "performance language".

This will enable efficient and focused discussions and decision making regarding all performance issues.

Expected participants

Everybody who will be involved in performance issues should attended the "Speak performance" training.

Performance requirements are business decisions! Management on business level are therefore particularly recommended to attend.


There are no prerequisites for participants.


"Speak Performance" is a two day course.

The training can also be held as four half-day classes to fit in with other activities.


The "Speak Performance" classes are held on request.


"Speak Performance" training can be held at customer's premises or at Softwell Performance in Kista, Sweden.

Training costs

Contact us to get a fixed price.

Covered topics

The "Speak Performance" training covers a wide range of topics, such as:

  1. Basic performance measurement concepts.

  2. Basic performance measurement terminology.

  3. Basic performance views

  4. Basic performance measurement categories.

  5. Basic performance characteristics

  6. Basic performance metrics

  7. Basic performance requirements.

  8. Basic performance measurement methods.

  9. Introduction to performance measurement test cases.

  10. Performance testing and test automation

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Do you have any questions or suggestions about the "Speak Performance" training?

Contact us for more information or a discussion.