Why do we provide this service?
The PSG-E-5: Expedited Delivery service provides the best MBC performance test tool solution in situations when the MBC performance test tool seems to be a perfect fit for a planned performance test project, but a new standardized protocol is missing.
The Expedited Delivery is a performance test tool service that will provide solutions in such cases.
Here we discuss the following frequently asked questions:
What is included in Expedited Delivery services?
The Expedited Delivery service includes any standard protocol, standard measurement probe, or other standard function currently not in our product.
If the missing standard function is not regarded as of general interest we can still support your request, but then as a case of our Test Tool Customization services.
Can a customer with a rented test tool ask for an Expedited Delivery service?
Yes, you can and our Rental-to-License Transition service still applies too, so you may still convert a rental agreement into a license agreement at any point in time.
How do we pay for an Expedited Delivery service?
We normally charge for an Expedited Delivery project as a fixed cost consulting project. The project cost will cover:
A temporary License or Rental fee.
A temporary Gold support fee.
An early product delivery fee.
When the feature gets included in our standard product list it will be assigned a product number with a rental fee, a license fee, and a license support fee.
From the date the feature is available in the standard product list the following will happen to an Expedited Delivery:
For Test Tool Rental agreements:
The temporary support fee will be replaced by the list price Gold support fee.
The temporary product rental fee will be replaced by the list price product rental fee.
The change to list price fees may have an impact on the monthly rental fees.
For Test Tool License agreements:
The mandatory Gold support fee will be replaced by an optional support fee.
The temporary product license fee will be replaced by the list price product license fee.