Performance Basics

Performance Basics is a training class in performance and the second part of the Get started performance service category.


The objectives of the Performance Basics training class are to establish:

  1. A common terminology for all aspects of performance.

  2. A common understanding of concepts in system performance, performance requirements, performance testing, performance measurements, performance evaluation.

With a common terminology and understanding of performance concepts established all participants will talk and understand the same "performance language".

This will enable efficient and focused discussions and decision making regarding all performance issues.

The course material is based on established standards for performance testing approved by ETSI (European Telecommunications Standards Institute located in Sophia Antipolis, France) and ITU (International Telecommunication Union a UN Agecy located in Geneva, Switzerland).

Expected participants

The performance basics training should be attended by everybody who will be involved in performance issues.

Management on business level are particularly welcome to attend the training, as we also regard performance requirements as cases for business decisions.


There are no prerequisites for participants. The training is an introduction in performance for anybody who will be involved in performance issues

The training is strongly recommended for all participants in performance services provided and conducted by Softwell Performance.


Performance basics is two full-day classes.

The training can also be held as four half-day classes to fit in with other activities.


The Performance basics classes are held on request


Performance basics training can be held at customer sites or at Softwell Performance in Kista.

Training costs

Softwell Performance provides this training for free, since it is essential that all participants in performance related activities have the same views of performance.

Covered topics

Our Performance Basics training class covers a wide range of topics, such as:

  1. Basic performance measurement concepts.

  2. Basic performance measurement terminology.

  3. Basic performance views

  4. Basic performance measurement categories.

  5. Basic performance characteristics

  6. Basic performance metrics

  7. Basic performance requirements.

  8. Basic performance measurement methods.

  9. Introduction to performance measurement test cases.

  10. Performance testing and test automation

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