Performance Basics

What is "Performance Basics" about?

The PSG-A-2: Performance Basics service is a training class in performance terminology and concepts.

The course material is based on established standards for performance testing approved by ETSI (European Telecommunications Standards Institute located in Sophia Antipolis, France) and ITU (International Telecommunication Union a UN Agency located in Geneva, Switzerland).


The objectives of Performance Basics training are to establish:

  1. A common terminology for all aspects of performance.

  2. A common understanding of concepts in system performance, performance requirements, performance testing, performance measurements, and performance evaluation.

When a common terminology and understanding of performance concepts is established all participants will talk and understand the same "performance language".

This will enable efficient and focused discussions and decision making regarding all performance issues.

Expected participants

The performance basics training should be attended by everybody who will be involved in performance issues.

Management on business level are particularly welcome to attend the training, as we regard performance requirements as cases for business decisions.


There are no prerequisites for participants. The training is an introduction in performance for anybody who will be involved in performance issues

The training is strongly recommended for all participants in performance services provided and conducted by Softwell Performance.


Performance basics is two full-day classes.

The training can also be held as four half-day classes to fit in with other activities.


The Performance basics classes are held on request


Performance basics training can be held at customer sites or at Softwell Performance in Kista, Sweden.

Training costs

Softwell Performance provides this training for free, since it is essential that all participants in performance related activities have the same views of performance.

Covered topics

Our Performance Basics training class covers a wide range of topics, such as:

  1. Basic performance measurement concepts.

  2. Basic performance measurement terminology.

  3. Basic performance views

  4. Basic performance measurement categories.

  5. Basic performance characteristics

  6. Basic performance metrics

  7. Basic performance requirements.

  8. Basic performance measurement methods.

  9. Introduction to performance measurement test cases.

  10. Performance testing and test automation

To top of page

Do you have any questions or suggestions about the "Performance Basics" services?

Contact us for more information or a discussion.